This Privacy Policy will be effective from January 18, 2018. To review a copy the Privacy Policy effective prior to January 18, 2018, click here.
Please read JOGAME LIMITED’s Privacy Policy before using JOGAME LIMITED’s services because it will tell you how we collect, store, use and disclose your personal information when providing these services to you.
If you have questions or complaints regarding our Privacy Policy or practices, please see Contact Us.
Table of Contents
1. Introduction
2. Information We Collect and How We Collect It
3. How We Use the Information We Collect
4. How We Share Your Information
5. How to Access, Update and Manage Your Information
6. Privacy Policies of Third Party Services and Advertisers
7. Our Policies Concerning Children
8. How Long We Keep Your Information
9. Security of Your Information
10. Changes to Our Privacy Policy
11. Contact Us
JOGAME LIMITED develops and publishes social games for the web and mobile devices. “JOGAME LIMITED,” or “we” or “us” refers to JOGAME LIMITED Inc. and the JOGAME LIMITED Corporate Family in this Privacy Policy. The JOGAME LIMITED Corporate Family means JOGAME LIMITED’s subsidiaries, parent companies, joint ventures and other corporate entities under common ownership and/or any of their agents, consultants, employees, officers and directors. If you don’t live in the United States, JOGAME LIMITED Game Ireland Ltd. controls your personal data.
This Privacy Policy applies whenever you play our games or otherwise access any of our other products, services, content, JOGAME LIMITED.com and/or the other domains provided by JOGAME LIMITED, together referred to as “Services.” This Privacy Policy describes:
If you do not want JOGAME LIMITED to collect, store, use or share your information in the ways described in this Privacy Policy, you may not play JOGAME LIMITED’s games or use JOGAME LIMITED’s Services.
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Information About You That We Get From Connected Third-Party Applications, Including Social Networks (like Facebook)
If you play JOGAME LIMITED’s games or access any of our other Services on connected third-party applications or connect our Services to any third-party applications, including social networks like Facebook, JOGAME LIMITED may receive certain information about you from the provider of the third-party application. The information we receive depends on the JOGAME LIMITED game you’re playing, the third-party application, your privacy settings and, if applicable, your friends’ privacy settings on that third-party application.
For example, JOGAME LIMITED may collect and store some or all of the following information shared by the provider of the connected third-party application:
If you access our Services from a third-party application or connect our Services to a third-party application, you should also read that third-party application’s Terms of Service and Privacy Policy.
If you are unclear about what information a third-party application is sharing with us, please go to the third-party application to find out more about their privacy practices.
Cookies and Automated Information Collection
We and service providers acting on our behalf, like Google Analytics, store log files and use tracking technologies such as:
We and our service providers use these log files, tags, and tracking technologies to collect and analyze certain kinds of technical information, including:
In some cases, we will connect this information with your social network ID or JOGAME LIMITED user ID.
Please note that companies delivering advertisements on our Services may also use cookies or other technologies as described below in Third Party Advertising Including Tailored Advertising and Analytics, and those practices are subject to those companies’ own policies.
For more information on how to limit the types of cookies you allow, please see Opting out of Cookie Tracking.
Other Information from Your Mobile Device
If you play JOGAME LIMITED games on your mobile device, in addition to your device identifiers, we may also collect:
If you want to adjust your privacy preferences on your mobile device, please see How to Access, Update and Manage Your Information.
Information About You That You Share With Us Directly
When you use our Services (whether through a social network or through JOGAME LIMITED directly), you may give us information directly (like when you’re setting up your account) and we will store that on our systems and use it for the purposes described in this Privacy Policy.
Some games or parts of our Services may use a more traditional registration or account set-up process where you may be asked to give us some or all of the following information:
We may also let you create a player profile, separate from your social networking site profile (for example, your Facebook profile), that other JOGAME LIMITED players can see. Your player profile may include information like:
Certain information in your JOGAME LIMITED profile may be publicly accessible on JOGAME LIMITED’s websites that offer direct access to JOGAME LIMITED games, including:
Except for games designed for children under 13, your JOGAME LIMITED player ID number used to identify your account and player profile will appear in the URL of your profile page. It will only allow access to information you make public in your settings.
Information About Your Contacts
We may give you the ability to import your address book contacts or manually enter them so that you can locate your contacts on JOGAME LIMITED and invite them to join you in our games or other aspects of our Services. You are responsible for getting your contacts' permission when you opt to give their contact details to us. We may also get information about you from other JOGAME LIMITED users importing or entering their contacts. We use and may store this contact information to help you and your contacts connect through our Services. If you want to remove your contacts stored by us, follow the instructions provided in the game to request that we remove them from our systems. If you need to enter a password to allow us to access your address book, we will not store that password.
Information You Generate Using Our Communications Features
Except for games designed for children under 13, you may be able to take part in certain activities on our Service that let you communicate or share information not just with JOGAME LIMITED, but also with other JOGAME LIMITED players. These include:
You acknowledge and expressly agree that we may access in real-time, record and/or store archives of these communications, comments, photos and drawings on JOGAME LIMITED's servers to make use of them to protect the safety and well-being of our players and JOGAME LIMITED’s rights and property in connection with our Services; to conduct research; to operate, improve, personalize and optimize our Services and our players’ experiences, including through the use of analytics; and to manage and deliver contextual advertising.
Payment Information
If you purchase a license to use in-game virtual currency or virtual items in a game you play on JOGAME LIMITED.com, our third-party payment processor will collect the billing and financial information it needs to process your charges. This may include your postal address, e-mail address and financial information. JOGAME LIMITED does not collect or store your financial information, like credit card numbers. However, JOGAME LIMITED’s payment processors may share non-financial information with us related to your purchases, like your name, billing address and the items purchased in order to fulfill your order. JOGAME LIMITED may also obtain the billing and payment information that you provide when your purchase is processed by someone else (like Facebook, Apple or Google) such as when you purchase something in a game you play on a social network or that you downloaded on your mobile device. Our Terms of Service explain our policies and terms relevant to our charges, billing practices, third-party credits and virtual currencies. Please note that purchases of third party credits or currencies may also be subject to those parties’ policies.
Customer Support Correspondence
Except as provided herein, when you ask for help from our Customer Support team, we will collect and store the contact information you give them (generally, your name and e-mail address), information about your game play or activity on our Services, and your JOGAME LIMITED player and/or social network ID number. We will also store the communications you have with the Customer Service team and any information in those communications in order to provide support and improve the Services. For users of our games designed for children under 13, we will use your contact information for the sole purpose of providing a one-time response to your question. We will then delete your information from our servers.
Information You Give Us For Text Messaging Services
We receive and store the information you provide, including your mobile telephone number, when you choose to sign up to receive SMS messages.
Game Toolbars or Game Bars
You may have installed a JOGAME LIMITED-branded toolbar (the "Toolbar") when playing various games. The Toolbar is based on technology provided by Conduit, a third party, whose privacy policy is available here.
The Toolbar will automatically update on your browser with improvements. The Toolbar itself may collect information like your social network ID. Some Toolbar features may let you provide personal information (for example, Contact form, Tell-a-friend). We may also keep statistics regarding how players use the toolbar on an aggregated basis. For more info on the Toolbar and instructions for uninstalling it go here.
Other Sources
We may collect or receive information about you from other sources like third-party information providers. We use this information along with information you provide us directly, for example, to help you and your friends connect or to serve you advertising more tailored to your interests.
If you would like to learn more about how we secure your information, please see Security of Your Information.
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The main use of the information we collect and store is to provide a better gaming experience, but there are other uses as well. The uses for which we collect and store your information include:
One important use of your information is communication. If you have provided your e-mail address to JOGAME LIMITED, we will use it to respond to customer support inquiries, and keep you informed of your in-game activity, including comments from friends, let you know about in-game status such as “crops ready” as well as tell you about gift and neighbor requests. Some messages, like invites for friends to join you in a game, may include your name and profile photo. We may also send promotional e-mail messages and promotional SMS messages (e.g. text messages) ("Promotional Communications") directly or in partnership with other parties, in accordance with your marketing preferences. Each Promotional Communication will offer you choices about receiving additional messages. Receipt of such communications depends on JOGAME LIMITED having certain contact information from you.
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We may disclose or publish aggregated information (information about you and other players collectively that is not intended to specifically identify you, for example, players between the ages of 21 and 25 who live San Francisco) and other non-personal information about our players for industry analysis, demographic profiling, marketing, analytics, advertising, and other business purposes.
In addition, we may share your information (which may include personal information) with third parties (in other words, parties other than JOGAME LIMITED) or allow third parties to collect this information from our Services in the following circumstances:
Your Consent
With your consent, we may share your information with third parties or allow them to collect your information from our Services in some ways not specifically described in this Privacy Policy.
Friends and Other JOGAME LIMITED Players
The Service supports and often encourages you to interact with other players. In most JOGAME LIMITED games, if you play through a social network or register through a social network (for example, Facebook Connect), your social network friends will see your name, profile photo and descriptions of your game activity. Similarly, in many JOGAME LIMITED games, other players, regardless of whether they are your social network friends or not, will be able to see descriptions of your game activity (including the identification of any JOGAME LIMITED games you have played), communicate with you within our Services, and view your game profile, which may include your name or a “game name” and your profile photo. For example, in JOGAME LIMITED Poker, any other player may see your game profile if you are playing at the same table. In certain cases, your profile photo can reveal your social network ID or JOGAME LIMITED player ID, and access to a social network ID or JOGAME LIMITED player ID may allow others to view the public information associated with your related social network profile or JOGAME LIMITED account. Other players may also be able to send you game requests or even friend requests through the related social network’s or JOGAME LIMITED’s communication channels.
Safety, Security and Compliance with Law
Your information, and the contents of all of your online communications in our Services and between You and JOGAME LIMITED may be accessed and monitored as needed to provide our Service and may be disclosed:
Offer Walls
JOGAME LIMITED games or their purchase pages may display an “offer wall” that is hosted by an offer wall provider. The offer wall allows third-party advertisers to provide virtual currency to players in exchange for interacting with an advertisement or for completing a marketing offer that may include signing up for an account with one of those advertisers. These offers are not made by JOGAME LIMITED. These offers may be shown to you based on certain technical information, like your geographic area or de-identified demographic information. After clicking on one of these offers, you will no longer be on a site hosted by JOGAME LIMITED or the social network through which you are playing JOGAME LIMITED’s games. To properly credit player accounts and to prevent fraud, a unique identifier, in some cases your social network ID or JOGAME LIMITED player ID, will be shared with the offer wall provider.
Third-Party Service Providers
We will share your information with third-party companies to perform services on our behalf, like processing payments, analyzing data, optimizing game play, e-mail delivery, hosting services, customer service and to help us in our marketing efforts, including managing and delivering contextual and tailored advertisements. We contractually require these third-party service providers to maintain the confidentiality of the information we share with them, and we contractually require them not use your information for anything other than to provide services on our behalf.
Sale or Merger
In the event that JOGAME LIMITED undergoes a business transition (including proposed transactions), like a merger, acquisition by another company, or sale of all or part its assets (like selling a game), we may disclose or transfer all of your information, including personal information, to the successor organization in the transition. We will make reasonable efforts to let you and other players know (in the way described in Changes to Our Privacy Policy) of the business transition before transferring your personal information.
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Information We Receive From a Third-Party Application Where You Play Our Games or From Your Mobile Device
To manage the information JOGAME LIMITED receives about you from a third-party application where you play our games, like Facebook, you will need to follow the instructions for the third-party application for updating your information and changing your privacy settings. The privacy management tools for applications on Facebook can be found here. To review and update information associated with your JOGAME LIMITED game profile in certain games, visit the “settings” page in that game. You also can manage some aspects of information collection and use by visiting the “settings” page of your mobile device and reviewing the permissions of each application or “app.”
Once JOGAME LIMITED receives your information from a third-party application or your mobile device, that information is stored and used by JOGAME LIMITED in accordance with this Privacy Policy. You may access and update that information as described below.
Accessing and Updating Your Information Held by JOGAME LIMITED
If you want to review, delete, or change the information JOGAME LIMITED has about you or have additional questions, e-mail us at Jogame0406@gmail.com
Stopping Use of Your Information
If you no longer want JOGAME LIMITED to make active use of your information, you may send an e-mail to Jogame0406@gmail.com Place "Delete My Account" in the subject line and include your first name, last name, e-mail address and your social network ID for the social network from which you access our Services (if applicable) in the body of the e-mail (for example, your Facebook user ID). We will respond to your request within thirty days. Please note that certain records, for example those relating to payments or customer service matters, will be held for legal and accounting purposes. If you have sent content through or posted content on the Service, we may not be able to delete it.
Opting Out of Geolocation
If you have previously allowed us to access your geolocation data, you can stop making geolocation available to us by visiting your mobile device's settings for the relevant application or the “settings” page for the relevant game.
Opting Out of Ongoing Collection of Information About Non-JOGAME LIMITED Apps You Have On Your Device
To the extent that one of our games is collecting information about non-JOGAME LIMITED apps you have on your device, the game will provide you with an option to stop making that information available to us in the “settings” page for the relevant game.
Opting Out of Promotional Emails from JOGAME LIMITED
If you want to stop receiving promotional e-mails from JOGAME LIMITED, click on the "unsubscribe" link in any promotional email from JOGAME LIMITED or visit the e-mail preference page. Please note that once we receive your request, it may take an additional period of time for your opt-out to become effective. Your unsubscribe or e-mail preference change will be processed promptly, and in no event longer than ten business days.
Opting Out of Other Communications
You can opt out of receiving SMS messages (for example, text messages) by texting back STOP to the number we send the text from for that particular SMS message program. In some cases a preferences management page will also be available. When we receive an opt-out message from you for SMS messages, we may send a message confirming our receipt of your opt-out.
When you install our apps on your mobile device you can choose to receive push notifications, which are messages an app sends you on your mobile device even when the app is not on. You can turn off notifications by visiting your mobile device’s “settings” page.
You can set your web browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow. Flash cookies operate differently than browser cookies and cookie management tools available in a web browser may not remove flash cookies. To learn more about and manage flash cookies you can visit the Adobe website and make changes at the Global Privacy Settings Panel.
If you disable cookies, you may lose some of the features and functionality of our Services because JOGAME LIMITED cookies are necessary to track and enhance your game activities.
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Our websites and games may contain advertisements from Third-Party Services, which are companies other than JOGAME LIMITED that may link to their own websites, online services or mobile applications. We are not responsible for the privacy practices or the content of these Third-Party Services. If you have any questions about how these Third-Party Services use your information, you should review their policies and contact them directly.
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Most of our websites and games are not for children under the age of 13 and we do not knowingly collect any personal information from children under 13. Children under 13 should not use these websites or games at any time. If we learn that we have inadvertently gathered personal information from a child under 13, we will take reasonable measures to promptly remove that information from our records.
How long we retain your information depends on why we collected it and how we use it. We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements. For instance, we may retain some information for a few years after you have closed your account with us if this is necessary to meet our legal obligations or to exercise, defend or establish legal rights.
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We implement security measures to help protect the security of your information both online and offline. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy. These measures vary based upon the sensitivity of your information.
If you have an account registered directly with JOGAME LIMITED, your profile information is protected by the password you use to access your JOGAME LIMITED account. It is important that you protect and maintain your JOGAME LIMITED account’s security and that you immediately tell us of any unauthorized use of your account. If you forget the password to your JOGAME LIMITED account, the Service allows you to request that instructions be sent to you that explain how to reset your password. If you access our Services through a social network and your social network account is hacked, this may lead to someone playing your JOGAME LIMITED games without your permission. So, be careful to keep your social network account information, including your social network account password, secure as well. We urge you to log out of your JOGAME LIMITED account and any social network account you have used to access our Services after you use it.
When you sign into your JOGAME LIMITED account or enter payment information, we or our third party payment processor use encryption to transmit that information.
While we take precautions against possible security breaches of our Services and our customer databases and records, no website or Internet transmission is completely secure. We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, and we cannot guarantee the security of your information while it is being transmitted to our Service. Any transmission is at your own risk. If you have questions about the security of our websites, please contact us at Jogame0406@gmail.com.
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If we decide to make material changes to our Privacy Policy, we will tell you and other players by placing a notice on JOGAME LIMITED.com or its equivalent in-game, or by sending you a notice to the e-mail address we have on file for you prior to the change becoming effective. We may supplement this process by placing notices on game blogs, social network pages, and/or forums and on other JOGAME LIMITED websites. You should periodically check ar.jogamer.com/jojopoker/jojar/game.php?gameId=1 and this privacy page for updates.
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If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please send an e-mail to Jogame0406@gmail.com.